Cannot ping Windows Server 2008 R2

Earlier this week, Kay Howe and I are trying to troubleshoot the connectivity between the server and the client and we realised that we cant ping the ip from command prompt but we were *so certain* that there is nothing that is blocking it and the LAN are connected properly. After some struggle, we realise that Windows Firewall does not allow incoming ICMP Echo messages, and therefore the computer cannot send an ICMP Echo Reply in response.

Allowing incoming ICMP Echo messages in Windows Firewall will allow others to ping your computer but note that your server might then be vulnerable to attackes that make uses of ICMP Echo messages like Ping Flood. Do disable it when you dont need them.

To enable ICMP Echo messages, enable the inbound custom rules to allow ICMPv4 and ICMPv6 Echo Request packets.

1. Go to Control Panel

Windows Server 2008 R2 Control Panel

Windows Server 2008 R2 Control Panel

2. Go to System and Security

Windows Server 2008 R2 System and Security

Windows Server 2008 R2 System and Security

3. Select Windows Firewall

Windows Server 2008 R2 Windows Firewall

Windows Server 2008 R2 Windows Firewall

4. Select Inbound Rules

Windows Firewall Inbound Rules

Windows Firewall Inbound Rules

5. Under File and Printer Sharing (Echo Request – ICMPv4-In) , right click on it and enable rules.

Windows Firewall Enable Rules

Windows Firewall Enable Rules

6. Under File and Printer Sharing (Echo Request – ICMPv6-In) , right click on it and enable rules.

Afterwhich, you should be able to ping the server, its recommended that you disable the rule after use.